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News and Press Releases - Full Articles
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Product Launch
Brunswick, Maine, March 28, 2006 - Nexus Management plc (LSE: NXS) a provider of specialist IT Managed Services is pleased to announce the launch of the Nexus Management Voice Recorder (NexVR), a software product targeting the high growth market of compliance and best practice for call centres and many other businesses.
Designed and engineered using Nexus in house application developers and with detailed consultation with a major call center, the product is available in two formats, as an appliance located on the clients server, or a remote service delivered to the client via PSTN or VoIP. The product records incoming calls and stores them for easy retrieval whilst constantly monitoring itself for faults or problems. Capable of recording up to 64 calls concurrently, NexVR is able to keep digital quality recordings for many years due to its superior compression capabilities. The product delivers a simple to use system and when delivered as an appliance can be sized dependant on the businesses needs.
Roger Richardson, CEO of Nexus, commented, "The small business market is becoming increasingly burdened with compliance issues and our customers are struggling to find affordable, reliable solutions to these problems. NexVR has been designed specifically with the small to medium sized business in mind offering them a high end product at a flexible price point. The call recording market offers an exciting opportunity for Nexus and we believe our product to be perfectly positioned to exploit this potential as we leverage our existing client base whilst seeking new prospects.
For further information, please contact:
Nexus Management
Roger Richardson, Chief Executive Officer +44 (0) 1862 812107
Peter Weller, Finance Director
ICIS
Tom Moriarty / Caroline Evans-Jones +44 (0) 20 7651 8688
HB-Corporate
Imran Ahmad +44 (0) 20 7510 8642
About Nexus Management plc
Nexus Management is a growing specialist IT Managed Services Provider focusing on the SME market. Nexus has two key markets: the UK and the US, where it can offer to its customers 24 hour support. Nexus specialises in Remote Server Management, Disaster Recovery, Data Storage and Wide Area Network Management and monitoring - providing Enterprise calibre technical support to SMEs. Through its world class data centre in Maine, Nexus’s customers have access to highly secure and robust IT infrastructure, monitoring and support.
Nexus Management plc is listed on AIM, a market of the London Stock Exchange. For further information on the company, please visit www.nexusmgmt.com
Join us for "A Practical Approach to Business Continuity"
Join your fellow MESDA members and friends at NET PM at Nexus Management on March 2, 2006 from 5:00 to 8:00 PM. Nexus Management will be co-hosting this informative event with Mid-Maine Communications. During the evening we will field questions on the popular topic of business continuity for your business.
The guest speaker for NET PM will be Steve Symonds, Director of IT for Hammond Lumber Company. Steve will speak on how he addressed business continuity for Hammond Lumber. We will then have the opportunity to discuss how you might implement a practical, functional and affordable business continuity program for your company.
In addition to our guest speaker we will have Nexus and Mid-Maine Engineers and management on hand to address specific questions. There will be refreshments, user discussions, live demonstrations and coordinated tours of the Nexus Management data center.
Please join us for an evening of practical discussion and interactive demonstrations.
Directions:
4 Industrial Parkway, Brunswick, ME 04011 207-319-1100
295 to exit 28 (formerly 22)
Take Route 1 North for about 2 miles
Take a right at the Dunkin Donuts onto Church RD
Stay on Church RD for about a mile and take a right into the Brunswick Industrial Park
Nexus is the second right past Dead River and our entrance is on the left.
The sign from Industrial Park RD will say Maine Natural Gas (we share office space with them)
Nexus Management invited to participate in a High Tech Connections (HTC) Forum, scheduled between leading Dutch and American companies, government officials and universities to promote international relations.
Brunswick, Maine, September 19, 2005 - In a united effort to drive technological innovation and strengthen business partnerships between the Netherlands and the United States, hundreds of top industry leaders, government representatives and scientific researchers will converge for the second High Tech Connections (HTC) Forum in Boston on September 25-27.
Launched last year at Silicon Valley, HTC was created by the Dutch Ministry of Economic Affairs, the Netherlands Foreign Investment Agency, the US Embassy in the Netherlands and the US Commercial Service to allow each country to draw upon its respective strengths to develop and deliver new products, services and technology.
"This second HTC Forum represents a major opportunity for bridging strategic alliances between U.S. and Dutch business and scientific leaders. Together, we can continue to foster the innovative technology needed for economic growth in the 21st century," said Karien van Gennip, Minister for Foreign Trade, the Netherlands. "In addition, because the Netherlands is the gateway to Europe, HTC provides the proper platform to highlight the attractive trade and investment climate the Netherlands has to offer."
Roger Richardson, Nexus' CEO: "We are delighted to have been asked to participate in this event. We believe it fits squarely within our strategy of providing multi-national IT services to our clients - no matter where their business takes them. This is a first opportunity to meet with growing Dutch organizations seeking to expand their business into the USA."
Nexus, a global IT services company with offices in the US and UK, was selected as the only organization in Maine to participate in this event.
Contact: Fred Masciangelo
US Sales Manager
Nexus Management and Mid-Maine Communications Partner to Provide Business Continuity Solutions
Mid-Maine Communications' customer's now have access to Nexus Management's secure Data Center services
Brunswick, Maine, August 29, 2005 - Nexus Management today announced that they have had begun activating networked continuity solutions for business customers through a partnership with Mid-Maine Communications. Mid-Maine Communications has extended its fiber-based network to Nexus' Brunswick Data Center in order to serve business customers. In doing so, Mid-Maine now has the ability to improve protection for any customer concerned about their mission critical business applications. Now, any Mid-Maine customer could gain secure access to Nexus Management's world class, state of the art Data Center to house their applications.
Mid-Maine Communications offers its corporate customers private network connectivity, avoiding the risk of using the Internet for confidential data transfer. Typically the IT environment is managed at the central office of an organization with all branch offices communicating back to there. A network outage would then affect everyone else until the main office is back on line. By connecting to Nexus through the Mid-Maine Communication network, you can minimize individual connectivity issues at a specific branch office and keep all other offices up and running.
Steve from Hammond Lumber, one of the largest building material suppliers in Maine and a client of Mid-Maine Communications commented, "We have always been concerned about connectivity up in our corporate office in Belgrade and by using Mid-Maine Communications and Nexus we have been able to alleviate network issues that would have affected our communication between our many branches or with vendors while adding another layer of redundancy. In the process of this transition we are pleased that we have also saved on other valuable resources, time and money."
Roger Richardson, CEO of Nexus Management said, "The partnership with Mid-Maine Communications allows our customers to take advantage of two great organizations coming together to provide valuable solutions for Maine businesses." Mr. Richardson continued, "This relationship allows companies such as Hammond Lumber to operate in Maine and still have reliable network services combined with secure data center solutions previously only available in larger markets."
Mid-Maine Communications is a Maine-based telecommunications company and provides businesses a competitive alternative to the incumbent phone company throughout Maine. Mid-Maine has a complete suite of products and services that include local and long distance services, data communication services and Internet services all backed up by an exceptional account management program. Mid-Maine Communications also serves as an independent local service provider for residents and businesses in 26 communities surrounding Bangor, Maine.
They can be reached at www.midmaine.com or 877-Mid-Maine.
Nexus wins contract to support UK Law Firm
Royds, a Commercial Law Firm based in London and Surrey, had been struggling with their IT infrastructure for the past six years. The Firm had become increasingly dependent upon computer technology to produce its work. The very system that was meant to make life easy backfired severely because of alarming failures of the desktop devices themselves, which needed to be replaced at the rate of several per week.
Peter Wootton, Royds Partner in charge of IT: "We had never been fully satisfied with the system, running slow for no apparent reason, despite moving to a different IT support company several years ago. Load balancing simply never worked - switching users from server to server, caused further log-in bottlenecks, as well as frustration for all the people affected. Increasing unhappiness, not only with our system, but also the external IT support, led us to speak to Nexus. Because of the extreme seriousness of the situation, the Partnership then asked Nexus to implement a new system with the utmost speed."
Nexus quickly produced Project Plans and specified hardware; next set about building and testing the installation of new PCs. Nexus uses PC Lifecycle Management, a tool to build PCs and maintain them up to date with all the latest security releases and software. The power of PCLM enabled Nexus to build 76 PCs and deploy them in two days!
Richard Woodman, Royds Partner in charge of Finance: "When Nexus promised that they could install 70 PCs virtually simultaneously we were delighted - but sceptical. Thanks however to their PC Lifecycle Management system we were able to witness them "building" our PCs on site, 20 at a time and rolling them straight out to desk tops. Highly impressive."
Next, the servers were built over the course of a week and installed during a weekend. The Nexus Helpdesk fielded all calls on the Monday and by Tuesday evening everything was quiet and working smoothly! Backup was run remotely to Nexus offices in Brunswick, USA.
Pete Paterson, CEO of Nexus Management (EMEA) Ltd: "With Royds, we were able to use state-of- the-art technology after an in depth review had shown how much trouble their present IT was causing the company. After the build of new PCs and servers, our new client has settled down to routine remote maintenance, with the Nexus Helpdesk handling most of their issues, acting as a conduit for any technical queries and if necessary, passing them on to our engineers."
Peter Wootton: "The ability of Nexus to monitor and maintain our equipment remotely is leagues ahead of the quality of support Royds previously experienced. The Firm was in a very serious position as far as being able to fulfil our work and our commitments to our clients. Now we feel that we have a system that runs well and is maintained automatically. We are delighted. We have found with Nexus that, when they promise to do something, they deliver."
Maine Coast Heritage Trust Uses NexMail from Nexus Management to update its Email system.
Brunswick, Maine, July 18, 2005: Maine Coast Heritage Trust (MCHT), a state-wide land conservation organization based in Topsham, Maine announced today its decision to use Nexus Management as its Email service provider.
Faced with an outdated email system MCHT employees were eager to have a more reliable and consistent solution for communicating with their key constituents. MCHT already used an on-line automated, remote backup product from Nexus Management. Nexus offers Enterprise level Information Technology (IT) solutions to Small to Midsize Businesses (SMBs). It has a unique, state of the art Data Center, located in Brunswick, Maine, with other offices in London, England and Dornoch, Scotland. Investigating NexMail from Nexus Management was a logical next step.
Jesse Jacobs, GIS & System Administrator for MCHT, picks up the story: "We had used Nexus for Backup service and that had gone very smoothly. We therefore felt confident their engineers really knew what they were talking about. The idea of a hosted email system was new to us, but allowed us to ditch the old system and move to the latest version of MS Exchange at a very low initial cost and regular monthly fees. As a non profit organization, MCHT has a very lean budget, so an affordable system from NexMail was a perfect fit for us."
Roger Richardson, CEO of Nexus Management: "NexMail was built in direct response to customers like Jesse who tell us the cost of moving to the latest version of Exchange is too expensive, yet the benefits of shared contacts, calendars and folders compelling. NexMail is engineered for companies of all sizes using the latest version of Exchange with a rich set of features that include Virus and Spam filtering, as well as web mail access."
MCHT conserves coastal and other lands that define Maine's distinct landscape, protect its environment, sustain its outdoor traditions and promote the well-being of its people. Since 1970, MCHT has helped permanently protect more than 120,000 acres.
Nexus orchestrates office moves in six offices in three different countries
Brunswick, Maine, June 15, 2005: "When Nexus promised that they could install 70 PCs virtually simultaneously we were delighted - but sceptical. Thanks however to their PC Life Cycle Management system we were able to witness them "building" our PCs on site, 20 at a time and rolling them straight out to desk tops. Highly impressive."
(May 25th, 2005; from a UK customer)
An office move from one location to another is a traumatic experience for all involved. It is necessary that such events are carefully planned and anybody who has participated in one of these probably would have preferred to take those days off and not return till all is done. It is one thing to worry where to hang your pictures, quite another thing to look at your computer, turn it on and expect everything to be up and running like it was before!
In the past eighteen months, Nexus Management has orchestrated six moves in three different countries of some 750 Desktops, servers and their infrastructure, from one office to another. Mandates included business continuity and thus all moves took place during weekends, so that office staff could leave on Friday, return on Monday, find Networks up and the Desktops functioning the way they should.
In all cases on-the-spot and remote expertise, using Nexus' PCLCM service, was able to achieve smooth transitions to the new location.
The Global CIO, of a global Public Relations Firm: "...the New York move completes a record of London, Amsterdam, Houston, Chicago, Los Angeles, and now NYC, in which the IT portion has gone flawlessly - from the users' points of view, at least. I congratulate everyone who has worked together to make these moves happen. The co-operation that I have seen from everyone in Nexus has been superb, and long hours of rubbing shoulders with other workers clearly demonstrate that this is a rare actuality elsewhere! In private life, I am told, the most stressful events are marriages, house-moving, divorce and child-birth. In IT, major projects are clearly big tests of organizations, and for six big office moves to go off so well - and with such good humour - speaks really well of the company"
Nexus offers Enterprise level Information Technology (IT) solutions to Small to Midsize Businesses. It has a unique, state of the art Data Center in Brunswick, Maine, with other offices in London, England and Dornoch, Scotland.
Mid-Maine Communications enters into partnership with Nexus Management
MMC customers to take advantage of secure, high speed access to Data Center services
Brunswick, Maine, June 14, 2005 - Mid-Maine Communications today announced a new partnership with Nexus Management, connecting its private Network to the Data Center of Nexus. In doing so, it has eliminated a single point of failure for its business clients, particularly those with multiple branch offices and provided them with an economic and secure access to a world class, state of the art Data Center, the only one of its kind in Maine.
MMC offers its corporate customers private network connectivity, avoiding the risk of using the Internet for confidential data transfer. Typically the IT environment is managed at the central office of an organization with all branch offices pointed there. A Network outage thus affects everyone else until the main office is back on line. The connection to Nexus allows any location within the Network to fail without that affecting the others.
Steve from Hammond Lumber, one of the largest building material suppliers in Maine and a client of MMC: "Using the private Network from Mid-Maine Communications to connect to Nexus' Data Center, has given us a much faster and very safe means of connecting our offices. In the process we already have saved both time and money."
Roger Richardson, CEO of Nexus Management: "The partnership with Mid-Maine Communications allows our customers to take advantage of two great organizations bundling their resources."
Mid-Maine Communications is a local Maine Telecommunications Company and one of the largest Internet Service Providers (ISPs) in the state. It offers a full array of telecommunication services as well as one of the most robust Internet service platforms to business and residential customers.
Nexus offers Enterprise level Information Technology (IT) solutions to Small to Midsize Businesses (SMBs). It has a unique, state of the art Data Center in Brunswick, Maine, with other offices in London, England and Dornoch, Scotland.
Major February snow storm puts people and businesses alike out of action except for Nexus Data Center
Blethen Maine Newspapers, Inc. © 2005, February 13, 2005 - Thousands of Mainers were still without electricity Saturday evening after the snowstorm on Thursday and Friday dumped about two feet of snow on parts of the state. Electric companies said some outages could extend into today. By late Saturday afternoon, Central Maine Power Co. reported that about 8,300 customers in southern and western Maine remained without powerbut not in the Data Center of Nexus Management in Brunswick, Maine.
Other offices in the same area were not only without electricity, but couldn't be reached because of the poor conditions. At the Data Center on the other hand, power was maintained for the period by a very large Diesel generator that kicked in immediately when the outage occurred. Nexus Management staff (who could no more get to the building site than anyone else), simply stayed home and logged on remotely via the Internet. Thus, they maintained business continuity not only for Nexus, but for all their clients around the world (!) till the building became again accessible.
Nexus world class Data Center was built precisely with that kind of emergency as well as other hazards in mind: The Data Center is unique and the only one in Maine built to Industry Standards. It offers not only this kind of security, but INERGEN® fire suppression, redundant power supplies and multiple independent paths to the Internet via different Internet Service Providers.
Roger Richardson, Nexus Management CEO, was full of praise: Not only did our people perform outstandingly well, but the major investment our company has made in the Data Center once again proved its worth.
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