Hill and Knowlton on Global Client Database Management:
Monday, May 23, 2005 3:34 PM
Subject: FW: Global Client Database: Q1 2000 - Q1 2005 data now on hk.net
I just wanted to relay to you my immense pleasure at working with one of your colleagues.
Phil Rangel has done an outstanding job for us with regards to our Global Client Database on hk.net. Through his hard work and technical expertise, he has enabled us to significantly improve the search functionality -- so that now all our staff are able to search for revenue by Client right back to Q1 2000.
It is a delight working with a true professional!
I know that you would always want to know where one of your colleagues has been performing outstandingly well on behalf of H&K.
Maine Coast Heritage Trust on Nexus Services:
Thursday, May 05, 2005 4:33 PM
Subject: A big thanks to Team Nexus!!
I wanted to extend a big thank you out to you all! MCHT email and network conversion is done, it went smooth and we are off and running with a great platform all around!
I very much appreciate the help that you all extended me. I was very impressed with your customer service, response time, and ability to solve complex technical issues very quickly.
An extra special thanks to Jim, Fred, and Mike for going above and beyond the call of duty to help us out. I have Maine Coast Heritage Trust hats for you 3, they are nice unique hats. Mike, send me your mailing address.
I know you'll appreciate knowing that the work you've done with MCHT will help us do our work much more effectively. Conserving land and Heritage on the coast of Maine is what we do; you just affected it directly in a big way.
The next time you want to find the sweetest camping site anywhere in the state let me know and I'll point you to some prime secret spots.
Hill and Knowlton on IT Outsourcing:
Thursday, May 23, 2002
Subject: Nexus Management Inc. - IT Outsourcers
Nexus Management Inc has been the supplier of outsourced IT facilities to Hill & Knowlton in the US since September 1995. They have taken increasing responsibility for all aspects of our IT operations in the US, including managing the WAN, the LANs and our email systems, as well as providing Helpdesk and desktop services.
At a corporate level, Nexus has also been responsible for our global email systems, and for the design, rollout and successful implementation of our VPN WAN worldwide, replacing our previous leased line Frame Relay system. They have also been responsible for global implementation and technical support of our award-winning Knowledge Management system.
We have been particularly pleased that their infrastructure has this year permitted an increased level of service at a significantly decreased cost.
Provided that the current level of service continues, I see no reason why our arrangements with Nexus Management at the US and Corporate levels should not be maintained for the foreseeable future.
Yours Sincerely,
Mark Thorne
Global CFO/COO
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